Privacy Policy
This policy explains how Ewolyn collects, uses, and protects your personal information. We are committed to safeguarding your data in full compliance with the Information Technology Act, 2000 and other applicable Indian laws.
Overview
This Privacy Policy ("Policy") applies to Ewolyn ("Company", "we", "us", "our"), a business consultancy operating from B-304/2, Nr - Shiromani Complex, Nehru Nagar, Ahmedabad-380015, Gujarat, India. This Policy governs the collection, use, storage, and disclosure of information of all users ("you", "your", "client") who access our website at ewolyn.co.in or engage with our services. By using our website or services, you consent to the practices described in this Policy.
Information We Collect
Personal Information
When you contact us, register for a consultation, or use our services, we may collect: your full name, business name, mobile/phone number, email address, Aadhaar number (where required for government scheme applications), PAN number, GST number, business registration details, address, and financial information necessary to process funding applications on your behalf.
Automatically Collected Information
When you visit our website, we automatically collect certain technical data including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and device identifiers. This information is collected via cookies and similar tracking technologies to improve our website performance and user experience.
Communication Records
We retain records of communications between you and Ewolyn, including emails, WhatsApp messages (where applicable), consultation notes, and any documents you share with us in connection with government scheme applications, funding assistance, or business advisory services.
How We Use Your Information
Service Delivery
To provide our consultancy, funding assistance, registration, certification, and business advisory services. This includes preparing Detailed Project Reports (DPRs), submitting applications to government portals, facilitating bank introductions, and coordinating with regulatory authorities on your behalf.
Communication & Support
To send you service updates, appointment confirmations, document requests, consultation reminders, and status updates on your government scheme applications. We may contact you via phone, email, or WhatsApp for these purposes.
Legal & Regulatory Compliance
To comply with applicable Indian laws including the Income Tax Act, 1961, the Information Technology Act, 2000, the Companies Act, 2013, MSMED Act, 2006, SEBI regulations, and any other applicable regulations. We may be required to disclose your information to government authorities or courts as mandated by law.
Marketing & Updates
With your explicit consent, to send you newsletters, scheme updates, government policy changes, and information about new services relevant to your business. You may opt out of marketing communications at any time by writing to info@ewolyn.co.in.
Data Sharing & Disclosure
Government Portals & Banks
As part of providing our services, we submit your information to relevant government portals (Udyam Registration, PMEGP, NSIC, GeM, DPIIT Startup India, etc.) and financial institutions (banks, NBFCs) strictly as required to process your applications. This is done only with your knowledge and consent.
Authorised Third-Party Partners
We may share your data with trusted service partners such as chartered accountants, legal consultants, ISO certification bodies, and technology platforms that assist us in delivering services. All such partners are bound by confidentiality agreements and may not use your data for any other purpose.
No Sale of Personal Data
Ewolyn does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used exclusively for the purposes described in this policy.
Legal Obligation
We may disclose your information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of Ewolyn, our clients, or others.
Data Security
Technical Safeguards
We implement industry-standard security measures including SSL/TLS encryption for data in transit, secure cloud storage, access controls, and password-protected systems to protect your personal and financial information from unauthorized access, misuse, or disclosure.
Organisational Measures
Access to client data is restricted to Ewolyn team members who need it to perform their duties. All team members are bound by confidentiality obligations. We conduct periodic reviews of our data handling practices to ensure compliance with this policy.
No Absolute Guarantee
While we take every reasonable precaution, no digital transmission or storage system can be guaranteed to be 100% secure. If you suspect any unauthorized use of your account or information, please contact us immediately at info@ewolyn.co.in.
Data Retention
Retention Period
We retain your personal information for as long as necessary to provide services to you and for as long as required by applicable Indian laws. Financial records and documents related to government scheme applications are typically retained for 7 years as required under Indian accounting and tax regulations.
Deletion Requests
You may request deletion of your personal data by writing to info@ewolyn.co.in. We will process your request within 30 days, subject to our legal obligations to retain certain records. Note that deletion of data may require termination of any ongoing service engagement.
Your Rights
Access & Correction
You have the right to access, correct, or update the personal information we hold about you. To exercise this right, write to us at info@ewolyn.co.in with your request. We will respond within 15 working days.
Withdrawal of Consent
Where we process your data based on your consent (e.g., marketing emails), you have the right to withdraw that consent at any time. Note that withdrawal does not affect the legality of processing done before withdrawal.
Grievance Redressal
In accordance with the Information Technology Act, 2000, and the rules made thereunder, you may contact our Grievance Officer: Name: Legal & Compliance Team, Ewolyn | Email: info@ewolyn.co.in | Address: B-304/2, Nr - Shiromani Complex, Nehru Nagar, Ahmedabad-380015.
Changes to This Policy
Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our services after any change constitutes your acceptance of the updated policy.
Questions About Your Privacy?
Write to us at info@ewolyn.co.in or call us at +91 97377 99937.
